In mid October 2010, my friend David Perry called me and shared some of his insight.
“Donato, in the Detroit area, there are hundreds of Exhaust System Engineers, yet when I do a Google Search, I can only find a handful of them. ”
David was explaining this while speaking to a group of recruiters. “This is a problem, these engineers are not on the radar of recruiters.”
The Back story: A recruiters first step in finding a candidate is his own database. Next, recruiters leverage the Internet for candidates. Job Boards, Social Media and open web searches are the tools of the trade. Only after the immediate sources are exhausted do recruiters start the process of “direct recruiting”; looking for new candidates via referrals and many, many conversations.
Most job seekers don’t understand this.
If you are not in the recruiters database and you are not present on the Internet, to the recruiter, you don’t exist.
David had impeccable timing. Over the previous year, I had been absorbing all I could in the realm of search engine optimization (SEO). In my own initiatives, I had earned the top spot in Google many times. “How can SEO help job seekers”? I thought.
While on the phone, I did a quick Google search for “Exhaust System Engineer”. David was right; few of these engineers were available via a search engine query. Next, I proposed an hypothesis to David. He liked it.
On October 19, 2010 I registered ExhaustSystemEngineer.com. It cost about $8 from GoDaddy.com.
Using WordPress.org, I set up a blog and hosted the domain for an additional $20 for the year. No technical knowledge is needed. If you don’t know how to do it, the people at Godaddy are very helpful. Total cost $28.
Next, I added a few excerpts from articles about exhaust systems. The single paragraph had links to the original article. After adding some content to the site, I found some articles about exhaust systems to comment on, leaving my blog address. (it is important here to leave real comments and show an interest in someone else’s work, otherwise it is seen as comment spam).
As the last step I signed up for Twitter and created the username ExhaustEngineer. My first Tweet was an announcement of my blog, ExhaustSystemEngineer.com. The total time spent to do this exercise was about 1 hour. If you were doing it for the first time, it may take you 2-3 hours to get familiar with WordPress.
On October 21, 2010, 2 days after registering the domain, creating a blog and adding some content, a the first Google search result for Exhaust System Engineer was ExhaustSystemEngineer.com.
If I was a real Exhaust System Engineer, the next step would be to add my resume and contact information to blog and keep it updated with fresh content.
After 3 years: If you google: Exhaust System Engineer, the site I created almost 3 years ago is still #1.
Remember, if you are not present on the Internet, you don’t exist to most recruiters. The difference between being found or not is taking action.
I’m at a talk about marketing at a conference, sitting in the audience, blending into the mix of SEO students and experts. Unlike most conference, I am not speaking, not helping with sales at a booth and not scheduled with back-back meetings. This is a chance for me to sit and learn.
At the end of a fantastic panel discussion on SEO tools, demand generation and technology, the panel went into the Q&A section of the talk. One panelist was asked what made her technology better than the next tool.
“We spider the entire Internet, every day. Every site and keyword, everything, so we have more data to work with.” She said.
Looking around me, I saw eyes wide and heads nodding. They swallowed it. What happened next was like an out-of-body experience.
“Buuuuullshit!” I said, just-loud-enough for the group in the small theater to hear. I just couldn’t help myself.
I was then asked by the moderator to, basically, explain myself. I proceeded to talk about why “spidering the entire Internet” was not possible. This is an area that I am a subject matter expert. I won’t explain it hear, but if Google can’t do it…well, you get the idea… I then asked if she borrowed Google’s new quantum computer and got a few laughs. My goal was not to ridicule, but to recover from my sightly louder than expected comment. Next, I basically said that I was impressed with what their technology did, actually do, but it shouldn’t be misrepresented as “everything on the Internet”.
Her comment was that she was not the “techie person” and that she got over-enthusiastic. People laughed and that was the end of it.
The point is that Marketing does not need to lie, it would have been just as impressive if she portrayed, accurately, what they actually do and how. This is a problem in many technology companies. The process starts very much like a myth or legend.
“Any sufficiently advanced technology is indistinguishable from magic.”
— Arthur C. Clarke
The technologist creates something that looks like magic and Marketing tries to explain it and the legend grows. Soon, Sales is fabricating any explanation that sounds good and a technology myth is born.
Don’t do this. Technology, Sales and Marketing need to be on the same page. If you don’t achieve unified messaging someone else is going to call bullshit and you will lose a sale.
Late yesterday I learned from Twitter that Whitney Houston died.
99% of the Whitney Houston Tweets were exactly, “RIP Whitney Houston.” Okay… but how did she move you? Do you remember a special dance with that one girl while she was singing? Was her voice so beautiful that it made you tear up? It was for me. Originality is there, but buried on Twitter. I would have enjoyed others insights on Whitney, to feel camaraderie in a shared loss. If it existed on Twitter, it was obfuscated behind all the drone “RIP Whitney Houston” tweets. So instead I played some Whitney songs and told my children who the woman with the beautiful voice was.
Twitter is big data.
“Big data” is making the news. The concept has crept from the back pages of technical publications into the mainstream. It’s a new topic, so the reporters have commandeered it. It’s becoming popular, and that’s too bad. Media feeding frenzies perpetuate the peripheral definition; articles get copied over and over again, and people stop thinking.
With their IPO in the news, Facebook has become the poster child for big data. So what is it? What is big data? Simply put, massive amounts of information about millions, and eventually, billions of people. Big data is making the news because of fear – fear of the possibilities of abuse. It sells newspapers, gets clicks, and page views which means we will be hearing a lot about big data. Scare people and make money.
Facebook is big data.
Google is big data.
Another bit in the news. The Seattle Times reports a top porn site, Brazzers, was hacked. From the article, and other news about regarding it, usernames, passwords and real names were hacked. The data is making its way across the Internet on file sharing sites.
Internet user databases are big data.
In my vision of the world, big data is in its infancy. Don’t freak out for at least 10 years.
Why now? Why is big data coming into mainstream now? It has been around for many years. Large data providers like Experian, Axiom, and D&B have been collecting data for a long time. What is different now? To ask “why now,” you must understand the continuum of getting at big data.
11 big Data Prerequisites
- The data must be there – this is the most exciting tipping point. In being the CEO of a data-mining software company, I’m still dumbfounded when users expect to get information off the web…that is not there. It must actually exist.
- You must be able to flag it – you can’t store everything and must make choices. What is important? When does it happen? Example: News release with subject: Nanotechnology
- You must be able to find it – in the absence of a real-time data stream, you must able to search though data to find a “flag” of what you are looking for.
- You must be able to parse it - this is the analysis of relevant grammatical constituents, identifying the parts of what you need, from within potential noise. Example: parsing out the name of an inventor from within an article on nanotechnology
- You must be able to extract it – Not the same as parsing. What if the data is in a PDF file or HTML web page? In many cases, extraction is about access. Is the data I am looking for across 5 sub-links of a single web page? Extraction as it relates to the Internet also encapsulates web crawling.
- You must be able to process it – This takes CPU cycles. Bigger problems need bigger computers.
- You must normalize it - If you have multiple pieces of data on “The Container Company”, “Container Company, The”, “The Container Co”, etc, how do you merge that data? You must normalize like entities to a standard “canonical form”. With out it, we’ve got the Data Tower of Babel.
- You must be able to store it – Big data takes up disk space.
- You must be able to index it – If you ever want to find it after you store it, the data needs to be indexed. This also means more disk space.
- You must be able to analyze it – big data needs big (or many distributed) CPU’s to crunch the numbers and garner order from the chaos.
- There must be a payoff - Putting together big data is expensive. Without a end goal in mind, it is expensive to collect. Google & Facebook collect, process, index & store data for profit.
So what is my vision of “big data”? What is being talked about in the media is very short sighted. I think I know where big data is going. I’m basing my vision on my prerequisites.
Big Data Thoughts
1: Information is growing beyond the ability of any single source to store and index everything. Therefore, big data can never be “all data.” Facebook and Google cannot store everything. Therefore choices must be made. Google already does it; indexing what they deem relevant.
2: The amount of data about people on Facebook is paltry…compared to the maximum possibilities. Yes, in aggregate, it is the largest set of minimal data. Think for a second about your day. What would it take to record your entire life in HD, from 7 different angles. This future data stream would include everything you heard, read, and generally interacted with.
3: Mass, personal data recording is on the horizon. The first phase is already starting. The only limit is reasonable storage. The term is called “LifeLogging.” There are devices that you can wear and it will take a picture every 30 seconds. High quality LifeLogging technology will be critical in the future. Every 30 seconds is 1/900th of video (30 frames per second). If the Lifelogging device is just the conduit vs. the storage medium, the lifelog could be stored on your home PC. With h.264 video compression and 5.5 hours of 1080p video can be stored on a 32GB thumb drive. That means a single 1TB (terabyte) drive can hold 176 hours of hi definition video (7.3 days of video). It would be expensive today to buy 52 X 1TB drives to store a year of your life. It seems crazy… right? Not when you are a historian. In 1992, the average hard drive was around 1GB – 1000 times less than today.
Some ideas to reduce the storage size of LifeLogging:
-Go vector. If you have an avatar created of you, a vectorized version of you could be stored. This type of compression does not exist, but it will. LifeLogging in bitmap video is like a tape deck. Vectorizing video with the lifelogee as the center of the story would save 1000X the storage. It is like the hard drive compared to tape storage. In addition, storing data in this way could be accessed very quickly. Bottom line: with the right *Software* real LifeLogging could be done today. I should save this for another in-depth blog. I’ve spent many nights thinking about how it all could be done. I’ve got to stop watching Sci- Fi before bed. Lawn Mower Man
4: Assume that we are in the 2020′s. Based on Moore’s Law, and several others, A LifeLogging device will be able to be worn around your neck, and record your life in HD. They’ll probably be the price of premium iPad. At that level, LifeLogging is ubiquitous.
5. What did I eat today? What about over the past week, month, or year? Just because that information, is recorded, as video (me munching Apple), does not mean that it can be analyzed and recognized as Donato-eats-apple. Where did you buy that Apple? Can the date of the purchase be cross referenced with the date that you bought it at the grocery store?
Software that analyzes and makes inferences from LifeStreaming (the will be a multi-billion dollar industry. (Donato ate apple, Donato started car, Donato got phone call, Donato was watching the movie Contact). I would expect that each major type of world interaction would be handled by a different app or algorithm.
Software that compiles inferences, builds statistics and performs what-ifs on mass LifeStream data will be multi-billion dollar industry. (23% of people that ate apples 4x per month, where the apples came from Chile, and most likely were treated with chemical X, developed cancer by age 55). These are the types of discoveries we will be able to make that are currently only made by virtue of a happy accident. (I made up that example…but do eat organic apples).
Example: compiling a list of the junk (postal) mail letters that I throw out without opening. That is good data. What is the one that I opened?
Software that manages the rights, payments, connectivity and privacy between life streams will be a multi-billion dollar industry. So if that apple from Chile used some real nasty pesticides – like a carcinogen? Could that supplier of that apple to the store be tracked? Do you want to know this? What if your wife bought it… and it is not part of your personal data stream? Do you and you wife have a LifeStream sharing agreement?
One person, eating one Apple does not a trend make. Multiply that by 50 million people over 5 years. This is not science fiction. This is simply faster computers, more memory, and analysis software. It’s a lot of Apples. Do I want to share, if it was anonymous, my eating habits and cross reference it with my health…maybe.
I expect that companies will pop up, each with a different set of analysis technology for different niches. It will probably evolve into an AppStore model. One company looks at how you interact with media, what you watch, listen to, theaters attended. Another knows what you eat. You can choose which feeds to share with the greater LifeStream and take part in a greater community.
By the way, none of this LifeStreaming will be on Facebook, or Google+. No one would trust them. In addition, it would be prohibitively expensive to centrally transmit, store and analyze it. Hmmm, maybe Facebook could be the trend builder? It is well positioned for it. Can you imagine it?
Donato ate an Apple
Donato threw core in garbage
Donato did not recycle V8 can
Donato is driving 15 miles over the speed limit
This is the first time in a few years that I thought of a way for Facebook to survive long term. In this Facebook, you would never log in to look at what people are doing, you would log in to see that latest trend and how it affected you.
I just hope it does not make it to twitter and get retweeted by the “RIP Whitney Houston” drones. Once analysis agents can understand (and broadcast) our individual actions, Twitter has no reason to exist.
Big Data equals big money.
If it is possible, and someone can profit, it will be collected.
Posted by: admin in Recruiting
For the first time in several years I’ve put my recruiting hat on. Broadlook is expanding and we need to hire about 10 people. I decided to get in on the ground floor and do the initial outreach to prospective candidates.
Here is what I observed:
The general professionalism of the better candidates was…better. Does this seem obvious? Possibly, but what I am talking about is simple things like voicemails and formats of email addresses.
Emails: One of the emails contained the following: DaddySpankU@(email domain.com). This was in application for a Director level position. The resume contained the minimum level of experience, but I had to ask myself, “what is this persons level of professionalism?”. In the end, I don’t care, I’m not going to roll the dice with this person.
Voicemail recordings: Next, I called a candidate and got a voicemail with dogs barking, an obvious party going on in the background. Again, not professional. BTW, he also sounded as if he had at least a six pack in him, slurring his words.
Poor Voicemail message: “Yeah, high um, I like got your message and I ahh will send you my resume…. blah blah blah”. Message deleted.
Voicemail message with no recording: “You have reached the voicemail number 414-555-1212…etc”. My goodness, if you are applying for a sales or customer facing position, record a voicemail so people know they are talking to. I want to hear how professional you sound.
Funny voicemail: “If you are driving or over 30 send me an email later. If you are under 30, send me a text message”. I liked this guy. Shows some personality and that is better than an “UM, Er, Ah, speaking dolt”. Sales reps should have personality.
Facebook pages: I don’t care if you have a tattoo on your ass. But putting it as your *Profile* photo on Facebook is a bad choice. This lady did not get a call. Ok, nice photo, but I don’t want you representing my company. Mrs. politically correct in Human Resources may tell you different that you can’t be discriminated against due to something on your Facebook page. Reality: your application will be deleted and you will never find out why. No call. No job. No explanation.
Regarding your resume. For the experienced people… dates like 2010-2011 is a huge red flag. That could be December 2010-Jan 2011. Fill in all dates. Good interviewers will ask you to account for all dates and gaps in your work history. Did you take a 4 months off to travel Europe? Don’t hide it. This is a positive thing. What did you learn and grow from it?
Don’t lie. You will get caught and there is no excuse. In the first 10 phone interviews, I caught a few people in lies. The interview immediately ended. People lie about stupid things.
“I made $55,000 last year. ”
“Are you sure about that”, I ask
“Yes. It might have been a little more.” (then I got a detailed description of the compensation).
I interjected. “You do understand that we require copies of your last 3 years of W2 to verify past compensation”.
Pause… then. “Ok, then I only made $45,000 last year”.
“So you lied to me”. I stated
“I just really wanted the job”.
I terminated the interview. This is something that he should have learned in Kindergarten. Funny thing is that his skills would have commanded the $55,000 he was looking for.
What it all comes down to empathy. Job Applicants need to understand how each and every way you interact with a potential employer looks to the employer. Here are some take-aways. There are many articles and tips and what to do and not to do. Here are some of my pet-peeves.
- Have a professional email address. DormStalker@gmail.com FAIL. Try something like First.Last@something.com
- Have a clear voicemail message. If your message includes “Um”, “Er”, “Ah”, “you know”, “like” (at the start of every sentence), then re-record it.
- Fill in all dates on your resume. If there is a gap, explain that gap.
- Spelling mistakes on a resume. Have a friend proof-read it. Yeah, I’m awful, but I have a job
- Unless you are prepared to forge W-2′s Don’t lie about compensation. You will get caught when you are asked for proof.
- Do what you say you will do. Return calls when you promise, send paperwork, etc. Failing in what is required in the job application process is a huge red flag.
- Don’t treat my assistant rudely. She has a copy of your resume and will write notes about how you engage her. She is interviewing you too!
- Don’t lie. What you think is important may not be. Job applicants lie about the stupidest things.
Posted by: Donato in Clewd, Facebook, Google+, iPhone, LinkedIn, social networking, Tech that should be, Technology, tags: Appstore, clewd, facebook, permission marketing, Social Agents, social networking
Last week, while presenting a live webinar “The Near and Far Future of Recruiting” I had an epiphany. I was talking about the eventual decline (or morphing) of Facebook. The theory is this: Mobile computing power in 10 years will be server-capable. Add in violation of trust and general mistrust of social networks. The result is peer-peer social networking. No Facebook needed. Everything sits on your mobile device. More private, more secure, total user control and no ads. Facebook may lead the way, but it will be hard to do as they would cannibalize their own ad-driven revenue model.
This was last year’s Epiphany.
What led to the new epiphany was my pontificating on CRM systems. This was a recruiter-centric talk about the future of recruiting. Many recruiter CRMs have connections to LinkedIn profiles. Every one of these, that I have seen, has been implemented incorrectly, not due to any fault of the vendors. In an optimal situation, the data inside the Profile should be mashed up with current CRM data. Instead, LinkedIn requires usage of their API which brings back a canned LinkedIn profile. This is what I call “social linkage”.
The optimal situation would be a pair of “social agents”. While a company may have 1000 company prospects in their CRM, they may only contact 50 in a given day. One “social agent” would automatically refresh the entire CRM on a longer cycle such as once per quarter. Another just-in-time social agent would update the CRM just before the outreach process. Why is this important? LinkedIn is not a definitive data-source; nothing is. What happens when you combine Facebook, Google+, Jigsaw (now data.com), Foursquare, twitter and whatever social network Microsoft comes up with? Are you going to clutter your Salesforce or Microsoft Dynamics interface with 6-8 little snippets, much with redundant information? This gets ugly fast. The optimal implementation is to have a social agent retrieve LinkedIn, Data.com, Google+, Facebook, Twitter information. Next, mash, score, apply analytics to present the information in a way that optimally fits your selling model.
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